What if your printer is offline

How to fix printer offline in Mac. Install any software update listed for your printer. For Mac. Check if your printer is in sleep mode, a short press to the power button usually wakes the printer.

Check if there are any error lights prompting on the printer. Check the paper tray and cartridge. Restart the printer after following the above two steps and send a print job again. If the printer still fails to print open the HP Smart Application from your computer. In case you do not have it installed, we recommend you to install this application from here: HP Smart for Mac. If above mentioned all the steps does not fix your problem, try to reset your printing system. Resetting your printing system clears all the printers from your system.

Right click on the blank space near the list of installed printers. Click Reset to confirm resetting your printing system. The previously installed printers will be removed. Now add your desired printer to the system. For Windows. If you are using Windows operating system, HP has provided a special diagnostic application to fix the printer offline issue. Double click on the application HPPSdr. Click on Start.

Select your Printer from the list. After diagnosis, the application will show you list of instructions depending upon the case. After completing the instructions, take a test print to ensure the problem is fixed. Shared below are 6 easy steps to change the status of your printer from offline to online. Checking primary connection.

Restarting your device. Updating drivers. Checking Internet connectivity. Restart printer spooler service. Checking the Primary Connection.

Reinstall or Update Printer Drivers. Yes No. Thank you! Any more feedback? The more you tell us the more we can help. Can you help us improve? Resolved my issue. Clear instructions. Easy to follow. No jargon. Pictures helped. Didn't match my screen. Incorrect instructions. Therefore the fault could be with your network connection. Go to the Start icon on the bottom left of your screen then choose Control Panel and then Devices and Printers. Always check the cost of a printer fixing error in some cases it may be cheaper to purchase a new printer rather than pay the fixing and maintenance cost.

To attempt to get your printer online. Go to "Settings" and then "Printers. Try to print again to set the printer back online. Print a test page to see if the error has been resolved. Check all the network connections and wireless connections to make sure all connections are working.

Restart the device or computer. Under the "General" or "Details" look for the driver button, select it and choose the driver again. Click "Start," then select the "Devices and Printers" folder. Right-click the icon for your printer. It may be labelled as part of the device name or printer name. Click the "See What's Printing" option. Click the "Printer" menu in the window that opens and uncheck "Use Printer Offline.

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